Privacy Policy

1. What we collect

• Account data: email, authentication details, and account role.
• Profile data (optional/required depending on role): demographic and onboarding information.
• Campaign data (advertisers): campaign settings, creatives, and performance data.
• Trust and safety data: moderation decisions, account risk signals, and eligibility records relevant to product operations and quality control.
• Usage data: ad impressions, completions, clicks, and anti-fraud signals.
• Network context data: links between account activity, referral attribution, and fraud-prevention signals.
• Payment data: top-ups and billing records (processed by our payment provider).

2. How we use data

• Provide and operate the Service (accounts, campaigns, and delivery).
• Prevent fraud and abuse and enforce limits and eligibility rules.
• Process payments and accounting.
• Improve moderation, trust and safety systems, and customer support.
• Improve product quality, reliability, and overall user experience.
• Measure platform trust, campaign performance, and eligibility controls.
• Send service-related emails (verification, receipts, critical notices).

3. Sharing

We share data with service providers that help us run the Service (for example: hosting, storage, email, and payments). We may also share information if required by law or to protect the Service from fraud and abuse.

For operational integrity, we may combine approved account, activity, and moderation data across service functions when necessary for safety, anti-fraud, analytics, and support.

Admin users may tag, anonymize, or aggregate service data before use in internal analytics workflows. Data that is not eligible for anonymous aggregation is only used for the explicit purpose and role-based access under which it was collected.

4. Cookies

We use cookies and similar technologies to keep you signed in, maintain session security, and operate core features.

5. Data retention

We retain data for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. We may retain limited records for fraud prevention and accounting.

6. Security

We use reasonable safeguards designed to protect your data. No method of transmission or storage is 100% secure.

7. Contact

Questions about privacy? Email support@ubeye.ai.